Once your order ships, you'll receive a tracking link by email. Most orders are delivered within 1–3 business days in the Netherlands and Belgium, and 3–7 business days for the rest of Europe. Haven't received tracking yet? Visit our tracking page.

We process orders fast. If you need to change or cancel, email us at info@getomniair.com within 2 hours of placing your order. After that, we can't guarantee changes. But you can always return your order once it arrives.

We offer a 30-day money-back guarantee. Not happy with your order? Send it back within 30 days of delivery for a full refund. Products must be unused and in their original packaging. Email info@getomniair.com to start a return.

We're sorry. Email info@getomniair.com within 48 hours of delivery with your order number and a photo of the issue. We'll send a replacement or refund right away.

Yes. We ship across Worldwide. Shipping is free on orders above €40 within the EU.

First, check your spam folder. Still nothing? Email info@getomniair.com with the name and email you used at checkout, and we'll find your order.

Email us at info@getomniair.com. We respond within 24 hours on business days.

Yes. We work with gyms, clinics, pharmacies, and ENT specialists. Email b2b@getomniair.com with "B2B" in the subject line and we'll send you our wholesale deck. Or visit our B2B page.