12-month warranty
Cold Plunge Ice Bath
Covers seams, liner, frame and the supplied pump and fittings.
Warranty
Our recovery gear is built to be used daily. If something fails because of a defect, we fix it. Pick your product to see what's covered and how to claim.
-
Cold Plunge Ice Bath
Warranty terms
How long you're covered
12 months from the day your ice bath is delivered.
Want an extra year?Want 24 months? Add the 1-Year Warranty Extension in the same order as your product.What's covered
Defects in materials or workmanship under normal home use, including:
- Seam, weld or zipper failure
- Failure of the insulation layer or liner
- Frame or support structure failure
- Failure of the supplied pump, valves or drain fittings
What's not covered
- Normal wear, fading and cosmetic marks
- Damage from misuse, drops, impact or overloading
- Damage from water freezing inside the ice bath
- Chemicals or cleaning products we don't recommend
- Modifications, repairs by others or third-party parts
- Commercial use, such as gyms, spas or rentals
- Covers, bags, thermometers and other accessories
How to claim
- Email support@getomniair.com with your order number.
- Add a short description and clear photos or a video of the issue.
- We check your claim and get back to you with the next steps.
Report a defect within 30 days of noticing it, and within your coverage period.
This warranty comes on top of your legal rights under Dutch and EU consumer law. It doesn't replace or limit them. Warranty provided by Online Revolution V.O.F., trading as OMNIAIR, Willemsplein 21, 6811 KB Arnhem, the Netherlands.
-
12-month warrantyHome Sauna Pod
Covers the heating element, control unit, wiring and frame.
Home Sauna Pod
Warranty terms
How long you're covered
12 months from the day your sauna pod is delivered.
Want an extra year?Want 24 months? Add the 1-Year Warranty Extension in the same order as your product.What's covered
Defects in materials or workmanship under normal home use, including:
- Failure of the heating element
- Failure of the control unit or wiring
- Frame or support structure failure
- Seam or zipper failure
What's not covered
- Normal wear, fading and cosmetic marks
- Damage from misuse, drops, impact or overloading
- Use outside the stated temperature range
- Chemicals or cleaning products we don't recommend
- Modifications, repairs by others or third-party parts
- Commercial use, such as gyms, spas or rentals
- Covers, bags and other accessories
How to claim
- Email support@getomniair.com with your order number.
- Add a short description and clear photos or a video of the issue.
- We check your claim and get back to you with the next steps.
Report a defect within 30 days of noticing it, and within your coverage period.
This warranty comes on top of your legal rights under Dutch and EU consumer law. It doesn't replace or limit them. Warranty provided by Online Revolution V.O.F., trading as OMNIAIR, Willemsplein 21, 6811 KB Arnhem, the Netherlands.
-
12-month warrantyRed Light Therapy Mask
Covers the LEDs, controller and charging parts.
Red Light Therapy Mask
Warranty terms
How long you're covered
12 months from the day your mask is delivered.
Want an extra year?Want 24 months? Add the 1-Year Warranty Extension in the same order as your product.What's covered
Defects in materials or workmanship under normal home use, including:
- LEDs that stop working
- Failure of the controller or buttons
- Charging port or cable failure
What's not covered
- Normal wear and cosmetic marks
- Damage from drops, impact, water or misuse
- Modifications or repairs by others
- Loss or theft
How to claim
- Email support@getomniair.com with your order number.
- Add a short description and clear photos or a video of the issue.
- We check your claim and get back to you with the next steps.
Report a defect within 30 days of noticing it, and within your coverage period.
This warranty comes on top of your legal rights under Dutch and EU consumer law. It doesn't replace or limit them. Warranty provided by Online Revolution V.O.F., trading as OMNIAIR, Willemsplein 21, 6811 KB Arnhem, the Netherlands.
Something not working?
Send us your order number and a few photos or a short video. We'll take it from there.
This warranty comes on top of your legal rights under Dutch and EU consumer law. It doesn't replace or limit them. Warranty provided by Online Revolution V.O.F., trading as OMNIAIR, Willemsplein 21, 6811 KB Arnhem, the Netherlands.
JOIN OUR COMMUNITY @getomniair
